Step 1

Your details

Step 2

Your address

Step 3

Identifying

Step 4

Finish

Step 1: Your Details

Please fill in the details below to get started.

It is important that your details are entered in the same way as they appear on your financial accounts, please do not use any nicknames.

*Title

*First Name Middle Name *Last Name *Date of birth *Email Address *Confirm Email Address *Mobile Number

Terms and Conditions and Privacy Notice – you need to read these

* I confirm that I have

Read and agreed to the CreditWise Terms and Conditions
Read the Privacy Policy

Marketing Permission

Capital One may send you other suitable Capital One products, services or relevant information by post, email or SMS.

Don’t fancy this? Just untick the box

Note: You can change these preferences at any time by visiting the My Account section of the website.

Please correct the highlighted errors to continue.

Step 2: Your Address

Next, we need you to provide the details of your current postcode and address below.

Current Postcode

OR ENTER ADDRESS MANUALLY

To help TransUnion find you in their records, it is important that your current address is entered in the same way as it appears on your financial accounts.

Flat Number/Name House Name House Number * You must complete one of the above fields
(Flat Number/Name or House name or House number) *Address line 1 Address line 2 Town *Postcode Please correct the highlighted errors to continue.

This is the address you have entered

Step 4: Finish

We currently do not hold enough information on your credit report to be able to complete the sign-up process. Please fill in the details below to allow access to some great tips that may help you to build up your credit report.

Please fill in the details below to help us protect your CreditWise account.

*Add a password *Confirm password

Password Acceptance Criteria

Must be at least eight characters long but more is better
Must be no more than 30 characters long
Must contain a combination of uppercase letters, lowercase letters and numbers
First name and last name not allowed
Date of birth is not allowed
Must not contain prohibited keywords for example Pa55word or Passw0rd

Step 3: Identifying

Please answer the following questions to help confirm your identity.

Step 3: Identifying

For your security CreditWise wants to confirm your phone number by sending you a one-time passcode.

For your security CreditWise wants to make sure that it's really you

We've sent a one-time code to:

Please use the one-time passcode we sent you and enter it below. Please do not leave the current web page as your application may be lost and you will have to try to sign up again.

*Enter one-time code

Save my device details

I haven't received a code

Need another code?

It can take a little while for the code to arrive, please check you have a signal. If you've been waiting more than 5 minutes we can resend it to the number you have used to register.

We can store your device details so that we can be sure that it is you when you next log in.

If we do not recognise the device used when logging in, we will ask you to enter a one-time passcode which is sent to the phone number you provided when you registered for your CreditWise account.

If we do not store your device details, then you would need to enter a one-time passcode every time you login.

We would recommend that you do not save your details if you are using a public device for example in an internet café or library.

Step 3: Identifying

For your security CreditWise wants to validate your phone number

We've sent a one-time code to:

Please do not leave the current page

*Enter one-time code

Save my device details

I haven't received a code

Need another code?

It can take a little while for the code to arrive, please check you have a signal. If you've been waiting more than 5 minutes we can resend it to the number you have used to register.

We can store your device details so that we can be sure that it’s you when you next log in.

If we don’t recognise the device at log in we will ask you to enter a one-time passcode.

If we don’t store your device details then you would need to enter a one-time passcode every time you login.

We would recommend that you do not save your details if you are using a public device, e.g. in an internet café or library.

We have emailed you an activation link.

Your unique link will only work for 24 hours and if you don't use it in this time, you will need to sign up again.

If you don't see our email in your inbox, please check your spam or junk folders.

Terms and Conditions • Privacy Policy • Cookies • FAQ • Contact Us

Capital One®, the Capital One logo, the CreditWise logo, CreditWise from Capital One® and Capital One CreditWise® are registered trademarks of Capital One.
©Capital One 2021. All Rights Reserved. Capital One (Europe) plc. Registered Office Trent House, Station Street, Nottingham, NG2 3HX. Registered in England and Wales. Company Number 3879023. Authorised and regulated by the Financial Conduct Authority. FCA Register Number 204440.
The CreditWise service is provided by TransUnion© on behalf of Capital One. TransUnion© is a trading name of TransUnion International UK Limited. All rights reserved. Registered in England and Wales with company number 3961870 whose registered office is at One Park Lane, West Yorkshire, LS3 1EP
Mastercard® and the Mastercard Symbol are registered trademarks of Mastercard International Incorporated.

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